We will ship out the items within 2 - 3 business day. Due to COVID-19, it can take up to 5-7 business days for us to process your order. We are NOT responsible for stolen/missing packages caused by carrier of choice. Please contact the carrier to file claims against the services they provide.
NO RETURNS OR EXCHANGESAll sales with Solestage are final. Solestage is a consignment marketplace, meaning all items we carry and offer on this site are provided by independent owners. Once an item sells, either online or in one of our stores, the owner receives payment for their merchandise. Because of this, we are unable to process returns or exchanges.If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please email us before committing to purchase.Refunds are ONLY processed based on fulfillment errors, such as incorrectly shipped or missing items.Feel free to contact us with any questions.